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Privacy Policy

Finovantic  ·  finovantic.com  ·  Last updated: 31 May 2026

1. Introduction

This Privacy Policy explains how Finovantic, operated through finovantic.com ("Finovantic", "we", "us", or "our"), collects, uses, shares, and protects personal data when you use our payment checkout service.

We are committed to handling your personal data responsibly and in compliance with applicable data protection laws. Please read this policy carefully to understand our practices. If you do not agree with how we handle your data, please do not use our service.

2. Information We Collect

When you use the Finovantic checkout, we may collect the following categories of information:

• Identity data: your name, as provided when initiating a payment;
• Contact data: your email address, used to send payment confirmations and respond to support enquiries;
• Billing and address data: billing address details, where required to process your transfer;
• Transaction data: the amount you enter, the currency displayed, the bank region or payment method you choose, and the status of your transaction;
• Technical and device data: your IP address, browser type and version, device type, operating system, and session timestamp — collected automatically for security, fraud prevention, and operational purposes;
• Usage data: information about how you interact with the checkout page during your session.

We do not collect or store your full bank account credentials, card numbers, or online banking passwords. Those remain with your own bank and our regulated payment partners.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your payment: transmitting the necessary details to our regulated payment partners and the banking networks required to complete your transfer;
• To send confirmations: notifying you by email of the outcome of your payment or any relevant status update;
• To prevent fraud and ensure security: analysing technical data to detect suspicious activity, protect the integrity of the checkout, and comply with anti-money-laundering obligations;
• To meet legal obligations: retaining records as required by financial, tax, and accounting regulations;
• To respond to your enquiries: handling support requests and complaints relating to your transaction.

We do not use your personal data for automated profiling for marketing purposes, and we do not sell your data to third parties.

4. Sharing Your Information

We share your personal data only where necessary and only with the following categories of recipient:

• Regulated payment partners and banking networks: the partners we use to execute your open-banking transfer. They receive only the data required to process the specific transaction and are bound by their own regulatory and data protection obligations;
• Legal and regulatory authorities: where we are required by law, court order, or regulatory instruction to disclose information — for example, as part of anti-money-laundering or fraud-investigation obligations;
• Professional advisers: lawyers, auditors, or accountants, under strict confidentiality obligations, where necessary to operate our business lawfully.

We do not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected. In practice, this means:

• Transaction records are typically retained for the period required by applicable financial and accounting regulations (often 5–7 years, depending on jurisdiction);
• Technical logs used for fraud prevention are retained for a shorter period consistent with their security purpose;
• Support correspondence is retained for as long as your enquiry is open and for a reasonable period thereafter.

Once data is no longer needed and no legal retention obligation applies, we securely delete or anonymise it.

6. Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. These include:

• Encryption of data in transit using industry-standard TLS protocols;
• Access controls that limit who within our organisation can view personal data;
• Regular review of our security practices and those of our partners.

No system is entirely immune to risk. If you become aware of a potential security incident affecting your data, please contact us immediately at support@finovantic.com.

7. Your Rights

Depending on where you are located, you may have the following rights in relation to your personal data:

• Access: the right to request a copy of the personal data we hold about you;
• Correction: the right to ask us to correct inaccurate or incomplete data;
• Deletion: the right to request erasure of your data, subject to any legal retention obligations that apply;
• Restriction: the right to ask us to restrict processing of your data in certain circumstances;
• Portability: the right to receive your data in a structured, commonly used format where technically feasible;
• Objection: the right to object to processing carried out on the basis of our legitimate interests.

To exercise any of these rights, please contact us at support@finovantic.com. We will respond within the timeframe required by applicable law. Note that some requests may be limited where legal obligations require us to retain certain data.

8. Cookies and Technical Data

Finovantic uses a minimal set of technical mechanisms to operate the checkout securely and effectively. These may include session-level cookies or equivalent local storage used solely to maintain the state of your checkout session and to support fraud-prevention checks.

We do not use advertising cookies, cross-site tracking technologies, or third-party analytics tools that share your data with external advertising networks. Any technical identifiers we use are limited strictly to what is necessary for security and functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Where changes are material, we will take reasonable steps to bring them to your attention. Your continued use of the checkout after a revised policy has been posted constitutes your acceptance of the updated terms.

10. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or to how we handle your personal data, please contact us at:

Email: support@finovantic.com
Website: finovantic.com